Instant replies across channels
Handle website chat, email, WhatsApp, Instagram and Messenger from one AI teammate.
Convert more leads with faster, empathetic AI support
MagicalCX helps your business resolve issues in seconds, reduce ticket volume, and keep every reply human, clear, and on-brand.
4.9/5 Customer rating99.9% Uptime SLANo credit card required
- Web Chat
- Messenger
42%
Faster vs. industry average first response time
68%
Tickets auto-resolved without any human involvement
+55%
CSAT average improvement in first 30 days
Human-sounding, empathetic responses
Keep your brand voice while reducing repetitive manual replies and escalations.
Revenue-aware support
Turn support moments into upsell and retention opportunities without pushing too hard.
See It Live
Watch MagicalCX handle an angry customer at 2am.
No human involved. Response in 11 seconds. Revenue opportunity identified automatically. This is what your business looks like with MagicalCX.
Start 14 Days Free TrialMagicalCX Unified Inbox
WhatsApp · 2:13 AM · D2C order issue
My order #48371 has not shipped yet, and this was for my sister's birthday tomorrow. This is really disappointing.
Customer · 2:13 AM
You are absolutely right to be upset, and I am sorry we missed your timeline. I have upgraded your order to priority dispatch and moved it to the earliest courier pickup. I also added complimentary gift wrap and a 20% credit for your next order.
MagicalCX · 2:13 AM (11s)
If it reaches by tomorrow evening, I will keep it.
Customer · 2:14 AM
Confirmed. Your delivery ETA is tomorrow before 7 PM, and I will share live tracking at each milestone. If it arrives late, I will process a full refund immediately.
MagicalCX · 2:14 AM
11s
First response
Resolved
No human involved
$1,200
LTV protected
Pricing
Simple pricing that scales with support volume
Most platforms charge $0.99 every time their AI resolves a ticket. MagicalCX charges one flat monthly price, no matter how much it does.
Starter
$29/month
Billed annually
Get started with AI customer support on your website.
- 1,500 messages/month
- Web widget only
- 1 AI agent
- Knowledge suite
- 1 team seat
Scale
Popular$69/month
Billed annually
Everything you need for multi-channel customer support.
- 4,000 messages/month
- 3 AI agents
- Omnichannel inbox
- 3 team seats
- Conversational memory
Pro
$149/month
Billed annually
Maximum power for scaling teams with dedicated support.
- 10,000 messages/month
- Unlimited AI agents
- Conversational memory
- 10 team seats
- Unlimited AI actions
Cancel anytime during trial
Setup help included for every plan
Enterprise-grade security and 99.9% uptime SLA
Real Results
What businesses say after their first 30 days.
★★★★★
"
"We switched from Gorgias. Our support bill went from $740 to $69 a month. The AI sounds more human than our old team. CSAT went from 3.8 to 4.9 in six weeks."
$671/month saved · CSAT 3.8 → 4.9
James Richardson
CEO · D2C Apparel Brand
★★★★★
"
"EFRO™ caught a cancellation attempt mid-conversation and offered a pause option instead. We retained a $1,200/year subscriber. That's 17 years of MagicalCX in one conversation."
$1,200/year subscriber retained by AI
Michael Torres
Head of CX · SaaS Subscription Platform
★★★★★
"
"Our customers have complimented our support team. There is no support team. It's MagicalCX. That sentence broke my brain and made my week at the same time."
94% resolved without any human involvement
Sarah Kim
Founder · Skincare & Wellness Brand
How it works
Launch your AI support in 3 simple steps
Step 1: Connect your website and channels in minutes
Step 2: Train AI on your support docs, policies and tone
Step 3: Go live with human handoff and performance insights
Give every customer a fast, human support experience
Stop losing revenue to slow replies and inconsistent support quality. Start your free trial and see the difference in days.
Start 14 Days Free Trial